Flying With or Shipping Puppy
If you live on island besides big island, and you are flying into Hilo airport to pick your puppy up,
Please check with Hawaiian Airline and/or Southwest Airline for their requirements.
As of 7/11/2025
Hawaiian Airline:
Encourage you to provide 48 hours in advance notification of your intent to travel with your pet by contacting Reservations Department at 1-800-367-5320
You will need a soft sided pet carrier, bag, which fits comfortably under the airplane seat in front of you.
(maximum dimention: 17" long x 11" wide x 9.5" high)
The bag has to have 4 side air ventilation
There is a $35. fee for pets traveling in the passenger cabin on Hawaiian Air inter-island flight.
Southwest Airlines:
Reservations must be made in advance by calling Southwest Airline 1-800-435-9792
Soft-sided carriers specifically designed as pet carriers are acceptable in-cabin Southwest Air.
(maximum dimensions of 18.5" long x 13.5" wide x 9.5 high.)
There is a $35. in-cabin pet fare by Southwest Air. (inter island flight only)
Care Package will be given to customers who pick their puppy up in Hilo.
(a 3.5-4 lb bag of kibbles, a few disposable pee pads, chews toys, a collapsible cup, wet wipes, a small towel with mom's smell.)
If you live on Oahu or Maui island, and you would like your puppy shipped to Honolulu or Kahului, Please let us know.
We will book with Hawaiian or Aloha Air Cargo.
Pick up place for Hawaiian Air Cargo in Honolulu is 277 Elliott St., and Aloha Air Cargo is 50 Elliott St. Honolulu.
Pick up place for Hawaiian Air Cargo in Kahului is 871 Haleakala Hwy, Kahului. (we will only book with Hilo to Kahului direct flight)
Air Cargo does not allow us to put many things on top of the sky kennel, so we will only put less than 1 lb of kibbles in a ziplocked bag to go with the puppy.
If you have any questions, please feel free to contact us or call the air cargo customer service.
